No, all our orders are processed online through our website at www.peacocksupplies.com. However, if you wish to make an amendment to your order, providing you contact us as soon as possible via email at enquiries@peacocksupplies.com, we will be happy to make the changes before dispatch.

Orders that have already shipped cannot be changed or cancelled, but we are typically able to make changes to orders that have not yet been shipped. If you contact us by 11am at enquiries@peacocksupplies.com our support team will be happy to make changes to your order (please include your order number in all correspondence). Please note, once your order has been shipped out then you as the customer would be responsible for the shipping costs to return any items.

Please contact Peacock Supplies by email at to enquiries@peacocksupplies.com and we can cancel or change the order for you as long as you let us know by 11am. After that time your order will be shipped out that day and you would be responsible for the shipping costs to return any items.

Whilst we do endeavour to keep our online store stock information as accurate as possible, sometimes we do run low or even out of stock completely. We will update our website immediately in this case. To enquire on restock updates you can contact us at enquiries@peacocksupples.com or sign up to our newsletter for future product updates.

We don’t offer a gift wrap service, but we do have beautiful gift boxes and gift bags that you can purchase separately to present your items.

We take feedback from our customers very seriously and are always trying to improve on our service. If you have had any issues with quality or damage, please let us know so that we can provide you with a refund or replacement. We may request images for all issues to do with quality and damage. Customers should reach out to enquiries@peacocksupplies.com with their order number.

You will receive a receipt by email once we charge your payment card, this can be used as your invoice as it includes VAT.

Please contact us via email at enquiries@peacocksupplies.com with your order number and image of the items received so that we can rectify this and send you out the correct product.

Yes, on certain products we do have a pre-order option. To stay informed of these products and dates please sign up to our newsletter.